FCA business plan focuses on Consumer Duty implementation
The FCA has prioritized the protection of consumers and the promotion of effective competition within the financial services industry in its Business Plan 2024/25published today (19 March 2024).
In the document, the regulator explained that it would continue to test higher standards for regulated firms by embedding the Consumer Duty and “take action where appropriate” to ensure market integrity.
Nikhil Rathi, the regulator’s chief executive, added: ”We’ve already made significant progress in delivering towards the bold vision we set out in our strategy two years ago, including the game-changing introduction of the Consumer Duty and proposing the most far-reaching